The Cause Support team is experiencing very high support volumes, response times for support may be delayed. Please browse our content for helpful information! Thank you for your patience.
November funds disbursement and Reports Update:You may be aware of a recent financial disbursement to your nonprofit that was reversed soon after it was disbursed in November, with the corresponding report being removed from your cause profile. This action was initiated by Benevity out of an abundance of caution after a small number of nonprofit disbursements were flagged for additional review.
This review is now complete, November disbursements have been re-issued through December 6 - 18. Once the payment clears, a new report will be re-uploaded to your cause profile within 3 business days with Period End Date: November 20 for each foundation.
Electronic Banking Applications Update: We are currently implementing additional security measures on the Benevity Causes Portal and this has resulted in a delay in approving any requested electronic banking information changes. We are working as fast as possible to expedite these measures.
We appreciate your patience and apologize for any inconvenience this additional due diligence has caused.